Privacy Policy

2. Data We Collect

We collect information to provide and improve our services. The types of personal data we may collect include:

• Personal Identification Information: Name, email address, phone number, postal address.
• Account Information: Username, password, course progress, and other details related to your account.
• Payment Information: Credit card details, billing address, and payment history. Please note we do not store full credit card numbers; they are processed by our third-party payment gateways.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage your account and our services.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
• To send you technical notices, updates, security alerts, and support and administrative messages.
• To improve our website, services, marketing, and customer relationships.
• To comply with legal obligations and for the establishment, exercise, or defense of legal claims.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following categories of third parties:

• Service Providers: We share data with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Instructors: We may share certain information with instructors to enable them to provide their teaching services to you.
• Legal Compliance: We may disclose information where required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption, access controls, and secure data storage. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Rights under GDPR

You have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For further information, please see our Cookie Policy.

8. Third-Party Websites

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, the purposes for which we process it, and applicable legal requirements.

10. Contact Us & Changes to This Policy

If you have any questions about this Privacy Policy, please contact us at [email protected]. We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.